Thank you for shopping at TalkMuch Accessories. We strive to provide products of the highest quality and your satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
Refund Eligibility:
- We offer refunds on items that are returned in their original condition, unused, and in the original packaging.
- To be eligible for a refund, you must initiate the return process within 24hrs of receiving your purchase.
Refund Process:
- To initiate a refund, please contact our customer service team at [customer service email] or call [customer service phone number].
- Provide your order number and reason for the refund request.
- Our customer service team will provide you with instructions on where to send the item.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 2 days. Please note, it may take additional time for your bank or credit card company to process the refund.
Return Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Exceptions:
- Customized or personalized items may not be eligible for a refund unless they are defective or damaged upon arrival.
- Items marked as final sale are not eligible for refunds.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance. We will replace the item or provide a refund as per your preference.
Contact Us:
- If you have any questions about our refund policy, please contact us at [customer service email] or call [customer service phone number].
We reserve the right to update or modify this refund policy at any time without prior notice. Please review this policy periodically for changes.
Thank you for shopping with TalkMuch Accessories. Your satisfaction is our priority.